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the WORST experience..and the WORST manager
I stayed at the hotel on business for 3 weeks, and when I first arrived, I was excited, grounds were great, room looked nice, I was told about the breakfast. Well, let me tell you..1st week..bathroom door would not shut in room, thank god I was alone. Fridge was growing mold. I woke up itchy every day, I wasnt sure if it was bed bugs?? The breakfast was Horrible, it wasnt even real food. The best thing there was the fruit, and even that was good on monday..but by friday they just cut the same fruit into smaller pieces, and the plates and varieties got smaller and smaller. They charged MY credit card, instead of my business card, took DAYS to get it fixed. 2nd week..new room..just been painted, reeked, and i had horrible headaches, bathroom door would not close, turned the faucet on, and I got drenched! same itchy mornings, and MY credit card was charged again!!!!! 3rd week...same room as the 1st week..credit card still not fixed..nobody would help me at the front desk. They were extremely rude and kept putting me off to someone else. Manager..Chuck Allen..was completely useless..he shouldnt even be there. The man talked to me like i was a child, made me feel like it was all MY fault..and told me he would fix the problem. Well days later i call him, and he has the nerve to tell me that he "couldnt get a hold of me"....!!!I was staying in HIS hotel! anyways..i filed with the better business bureau...and i just today..got my money back. Go across the street,..im sure that hotel is better..and staffed with better people~/P
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(A, 04/25/07)
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The Best Stay in Campbell
The Campbell Inn in is located a 2minute walk from the Pruneyard shopping and entertainment center which has at least 8 top quality restaurants, a movie theater, Tom's market grocery store and an amazing coffee shop with free wifi, etc. The cleaning service is top notch, and the front desk staff is the best I've experienced, courteous and fun to talk to if they have a free minute, and will do anything for you... I had to have multiple root canals recently that were obviously unexpected, and the Campbell Inn Hotel and Resort offered to drive me to and from those appointments, and numerous others over the weeks I've been here in Campbell, California, consulting. I have experienced different room styles that they have, some with huge whirlpool/jacuzzi tubs, microwaves, suites, and all have far exceeded any normal expectations considering the low cost./P
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(bgrohsman, 11/05/05)
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